Patient safety culture in a high specialty hospital

Abstract

Introduction. The patient safety culture allows multidisciplinary work, identifying vulnerabilities and modifying areas of opportunity to reduce risks that could lead to an error that causes harm to the patient.

Objective. Describe the degree of patient safety culture in a high specialty hospital.

Methods. Quantitative, descriptive and cross-sectional study, with simple random sampling technique. The Hospital Survey on Patient Safety Culture questionnaire from the Agency for Healthcare Research and Quality was applied. Under the SQUIRE guidelines to improve medical care.

Results. The general percentage of the degree of patient safety culture was 45.1%, the staff's perception of the patient's overall safety level 8.1 / 10. The main strength: Teamwork with 75.3%. Critical variables: Personnel, staff, sufficiency and management (28.8%), Problems in shift changes (34.8%) and Non-punitive response to errors (21.5%).

Conclusions. Every institution must identify the strengths and areas of opportunity, with the objective of monitoring the processes that lead to improving the security of care and reducing the biases that lead to the error.